Refund Policy

  • Refund is strictly not allowed.
  • Any absence, you are allowed to “carry forward” to the next appointment. (Please inform in advance)
  • Any change of the date and time is subject to approval by the management of 92hairsalon.
  • Payment can be made by Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, debit cards and any other methods which may be clearly stated on our site from time to time.
  • Any charges by the digital service provider will be borne by customers
  • Customers must consult our person-in-charge first (sales team) before proceeding with the exchanges/ redo
  • Any redo are not allowed if defected caused by customer and exceed 7 days from the date of the received services
  • Don’t hesitate to get in touch with our Customer Service Team at 018-275 7152 and provide your order number, your name and contact number, details of the service and the reason for redo if necessary
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